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CSP Principles
Consumer-Centered/Consumer-Empowered
Services are based upon the needs of the individual
and incorporate self-help and other approaches that
allow consumers to retain the greatest possible
control over their own lives.
Culturally Competent
Services are sensitive and responsive to racial,
ethnic, religious and gender differences of consumers
and families.
Designed to Meet Special Needs
Services are designed to meet the needs of persons
with mental illness who are also affected by such
factors as old age, substance abuse, physical illness
or disability, mental retardation, homelessness or
involvement with the criminal justice system.
Community-Based/Natural Supports
Services are provided in the least coercive manner and
in the most natural settings possible. Consumers are
encouraged to use the natural supports in the
community and to integrate into the living, working,
learning and leisure activities of the community.
Flexible
Services are designed to allow people to move in and
out of the system and within the system as needed.
Coordinated
Treatment services and supports are coordinated on
both the local system level and on an individual
consumer basis in order to reduce fragmentation and to
improve efficiency and effectiveness with service
delivery. Coordination includes linkages with
consumers, families, advocates and professionals at
every level of the system of care.
Accountable
Service providers are accountable to the users of
services and include consumers and families in
planning, development, implementation, and monitoring
and evaluating services.
Strengths Based
Services build upon the assets and strengths of
consumers and help people maintain a sense of
identity, self-esteem and dignity.
A Recovery Model For People with
Mental Illness and Co-Occurring Disorders

Persons
with serious mental illness will be given priority
in the provision of treatment, services and supports.
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Description of
the Revised CSP Wheel
For over 20 years, the national
Community Support Program (CSP)
Principles have had a dramatic impact on
the way systems planners conceptualize
organizing services, supports and
opportunities to help mental health
consumers reach their full potential in
our society.
The Wheel is designed to meet the
needs of people with mental illness as
well as those who suffer from
co-occurring disorders (e.g., mental
illness and substance use disorders).
The central focus of community support
programs is to facilitate the recovery
process and personal growth of each
mental health consumer.
CSP Principles remain unchanged and
are portrayed in the Wheel's middle
circle to support the recovery process
and provide the bedrock for the way
service system components are delivered.
Essential community support system
components include meaningful work,
community mobility, psychiatric
rehabilitation, leisure, recreation and
education.
While the revised CSP Wheel still
prioritizes mental health consumers who
have the most serious psychiatric
illnesses, it is acknowledged that the
model is beneficial to: a) many other
consumers whose psychiatric disorders
continue to disrupt their lives, b)
consumers who have sufficiently
progressed in their recovery to the
point where their psychiatric conditions
can no longer be deemed serious.
Non-public systems are encouraged to
adopt the Model.
Description of
the Revised CSP Wheel
People can and do recover from mental
illness. The center circle of the
Pennsylvania revised CSP Wheel portrays
recovery as a multi-dimensional concept.
Hope is the anchor point upon which
recovery is based. Demonstrating respect
for the consumer supports his or her
hopefulness and nurtures the person's
self-esteem. When people convey trust in
the consumer, it strengthens the
consumer's confidence and motivation to
assume increased responsibility for
taking control of one's own life. The
eight factors listed on the Wheel are
important antecedents for Recovery:
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Hope
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Competence
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Respect
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Trust
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Understanding
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Wellness
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Choice
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Spirituality
Components of a
Community Support System
The Recovery model incorporates the
following components of a Community
Support Program. These components are
essential resources in recovery:
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Treatment and support
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Family and friends
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Peer support
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Meaningful work
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Income support
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Community mobility
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Community groups and organizations
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Protection and advocacy
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Psychiatric rehabilitation
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Leisure and recreation
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Education
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Housing
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Health care
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